Activating the Customer Domain

Activate the new domain by adding a licensed user with a Phone System license to your new sub domain (see Verify License Availability).

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To activate the customer domain:

1.

In the Tenant’s Microsoft 365 admin center Navigation pane, select Active Users.

2.

Select any user with an active license and click it.

3.

Select the License and apps tab.

4.

Deselect all active licenses and then click Save changes.

A confirmation is displayed.

A free license is now available for assignment.

5.

Add a new user. For example, 'LiveCloud DNS' and associate it to your new Domain, and then click Next.

6.

Assign one of the product license types described above for the new user, and then click Next.

7.

Configure Optional Settings as required, and then click Next.

8.

Click Finish adding.

9.

Click Close; the new user is created and associated with the new domain.

The details of the new user are displayed.